So far the quality of the Stainmaster Ready to Play III carpet seems fine (it's only been 1 month so it's too soon to tell how it will wear over time). " Strung along by Lowes Installation Services for 4 weeks" Another thing the installers were late they came in and had every excuse as to why they couldn't lay my carpet after arguing with them, the truth came out and they had another job to be at by the time they got to me, so I guess they thought they were going to skip me, they eventually made another appt about a week later. I do have the 5 year warranty but depending on what I can do with that depends on if I'm going to use it or not, I hate this carpeting so bad!! Even the texture right after laying it isnt soft. Next year I'm planning on someone else laying a better quality of carpeting that's how disgusted and disappointed I am. I walk on it with socks mainly, this has to be cheaply made, they claim it is stain resistant, it is definitely not we have no idea where 9/ 10 of the stains on this carpeting has come from. I had my carpeting installed last year it looks like it was installed 10 years ago. I am completely horrified by the installation! We immediately inspected the work that was done and all I can say is I feel like we ripped up beautiful high quality carpet and put down garbage. They left the old tack strips from the old thicker carpet and placed the new thinner carpet on top and you get stabbed in the foot when you walk through a transition area or near the baseboard. This is day 1 and the carpet is lifting in multiple spots. Every single room has scrapes scratches and dents in the trim and baseboards. Our home HAD beautiful oak baseboards and trim in every room. Only after mentioning the unauthorized seams did he go out to the van and place a large piece of carpet that actually fit the room, instead of the patch job of a carpet he tried to put down. When we questioned them as to where the seams were going to be they got very rude and degrading toward my 68 year old mother. Where we approved 1 seam they tried to put 3. We initialed paperwork for approved seams in the carpet. We had excellent carpet in our home but the color was purple and we wanted something more neutral so we made the worst decision ever by ordering carpet from Lowe's.
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